At Tots & Knots, our patrons are very important to us. We stand by our product and strive to ensure that you are happy with your purchase(s). We are always looking for opportunities to improve your shopping experince, and LOVE feedback from our customers. We want to hear from you!
We offer Free Shipping on all items! Yes, free shipping! We use USPS to deliver our orders. Please allow 3-5 business days for your items to be shipped. We currently only offer standard ground shipping. We do not offer Expediate shipping.
Return & Exchange Policy
All sales are final. However, at Tots & Knots we will gladly accept exchanges for smaller/bigger size within 10 days of purchase. If you are uncertain on correct sizing, please email us before you purchase the item. All items must be unworn and in its orginal condition with orginal sale tags attached.
To exchange or return items, please email us at firstname.lastname@example.org and we will provide details on how to return the merchandise. Following the receipt and inspection of the returned item.
*Please note that customers are responsible for all shipping costs.