Frequently Asked Questions

General
How do I care for my Tots & Knots Garments?

We want to make our kid's clothes to last while they can!! Machine wash delicate cycle or hand wash with phosphate free detergents to perserve vibrant color. Tumble or hand dry, Iron Low heat if necessary.

How do you ship?

We ship all packages via USPS. For more information on our Shipping Policy, click here.

How Long until my order is shipped?

We strive to ship your items within 2-3 business days upon recieving your order.

How do I pay for my order?

At Tots & Knots, we use Paypal Checkout to process your order. You can get more detailed information on security through Paypal.com

How often do you add new items?

We pride ourselves in being a small boutique with a large selection of quality items. We get as much enjoyment out of selecting these one of a kind items as we do seeing the kids rocking them. We will continue to update our inventory with new exclusive pieces. Be sure to sign up for our newsletter to receive special coupons and sneak peaks of new merchandise before they are launched!

My size is unavailable, do you restock often?

Due to the unique nature of our clothing, some pieces are limited. We do our best to restock every item, but we suggest if you absolutely love an item to grab it quick!

Do you make your clothing?

At the moment Tots & Knots do not manufacture their own desgins. However, we will be working on our own desgins in the near future. We have spent many hours hand selecting each garmet for our line that your little ones will love. We have some awesome vendors from USA and even International. As being a "boutique," we push to carry local vendors that hand make some items as well. The best of both worlds!

What sizes do you carry?

Each piece varies in size range. We mainly carry sizes from infants to 5T. There are some exceptions where we carry an item in a larger size for a limited time. Some of our sizing is foreign, but if you email us at [email protected], we will gladly send you measurements to ensure a perfect fit before purchase.

Can I send photos of my child wearing purchased garments?

ABSOLUTELY! At Tots & Knots we love to see the kiddos expressing their inner fashionista. If you would like to have your child featured on our Tots_and_knots Instagram you can either tag the photo on IG or send us an email at [email protected]

What are your operating days?

Our Tots & Knots business days are Monday-Friday, excluding holidays.